Product and CareWhat is a Menstrual Cup Why choose Lena Cup Cup or Tampons Which size to choose Teens and Virgins Measure Cervix Height How Long can I wear it for Cup Insertion Cup Removal Care and Cleaning First and Monthly Use
TroubleshootingI cannot insert my cup Leaks and Spotting Cup moves Up or Down Trimming the Stem Using Lubricants Cups and IUD
Quality and StandardsQuality Toxic Shock Syndrome (TSS)
Orders and ShippingOrder Confirmation Payment Methods Can I Change my Order Shipping Times and Cost International Orders Green Shipping Protection Return Policy
What is a Menstrual Cup?
Lena is a reusable menstrual cup that collects your monthly flow. Inserted like a tampon, Lena Cup sits comfortably in your birth canal and moves with your body. Lena can be worn for 12 consecutive hours, day and night. No sensation, no leaks, no waste.
Why choose Lena?
Comfortable, sustainable and cost effective.
Made from 100% medical grade silicone, Lena Cup is free of BPA, toxins, chemicals and latex.
A single Lena Cup can be reused for years, eliminating the need to purchase wasteful disposable products.
You can dance, swim, run and use your cup overnight. Lena Cup’s soft silicone moves with your body ensuring a comfortable, leak and sensation free period.
Choosing a Cup instead of Tampons
For many tampon users one of the biggest issues is the dryness caused by tampons – even the "natural" tampons and pads can cause irritation and itchiness. If tampons cause your vagina to dry out and the tampon hurts to insert and remove, a menstrual cup can be the solution. Lena Cups don't absorb moisture in the vagina allowing you to be completely comfortable. Some tampon and pad products also contain harmful chemicals and components.
Which size is right for me?
At Lena we do not believe that age and birthing history play a significant role in choosing a menstrual cup.
Lena Small is ideal for users with a light to heavy flow, beginners and people with low cervix.
Lena Large is best suited for experienced cup users or for those with a super heavy flow.
Lena Cup 2-Pack comes with both small and large cups to cover you in any situation.
Our Sizing Guide page has additional recommendations.
Teens and Virgins
Lena Small is a perfect choice for girls who are just beginning to menstruate, as long as they feel confident in the insertion and removal process and feel comfortable getting to know their bodies better.
Lena is successfully used by people who have not engaged in penetrative sex – if you have strong personal feelings or religious beliefs about keeping your hymen intact, it is best not to use a menstrual cup.
Measure Cervix Height
It is not uncommon for your cervix to move throughout your cycle so we recommend checking your cervix height multiple times during your period.
Wash your hands then gently insert your longest finger and feel along the walls of your vagina. Your cervix will feel like a small nub with a little dent in the middle and may be soft or firm depending on where you are in your cycle.
Your cervix height is:
Low: When your finger is inserted about to the first knuckle.
Medium: When your finger is inserted about to the middle knuckle.
High: When your finger is inserted higher than the middle knuckle or cannot reach your cervix.
How long can I wear Lena Cup for?
You can wear your Lena Cup for up to 12 consecutive hours. This means that you need to empty your cup at least twice per day. Most cup users empty their cups in the morning and evening.
Everyone’s cycle is different, with time and practice you will establish how often you need to empty your cup. During your heavier days, or if you generally have a heavy flow, you will need to empty your cup more often during the day. Try to never let your cup overflow while wearing it.
Inserting Lena Cup
When inserting Lena, find a comfortable position for your body - sitting on the toilet, standing with one leg on the side of the tub, etc. Once comfortable, fold your cup using one of the three main folds: the 7 Fold, Punch-Down and the C-fold. Check out the Lena User Guide for more information on how to fold your cup.
Practice using all three folds to find which one works best for you, as each fold guides and positions your cup differently. When inserting your cup, you need to hold your cup folded until it is inside of your vagina – this can take some practice.
When inserted correctly, your Lena Menstrual Cup offers a sensation and leak free experience. If you are experiencing leaking or a sensation when your cup is inserted, adjusting your insertion method and placement can help to ensure your cup is inserted in a way that fits your body.
How to remove your cup?
It is essential to release the suction seal your cup has created and then pull your cup out slowly. Never pull your cup out by the stem alone – you can gently wiggle the stem until you reach the base of your cup, then squeeze the base to release the suction and guide your cup outside of your body.
Your Lena Cup has three grip rings at the base of your cup to ensure that even when your hands are wet, you can grip your cup to release the suction and remove it.
If you cannot remove your cup easily, most importantly, do not panic! Your cup cannot get lost inside of your body. Try to relax your body and breathe.
Sit on the toilet and relax your pelvic muscles to let your cup move lower. You can also squat or bear down your weight as if having a bowel movement to encourage your cup to move down naturally.
Keep in mind that if positioned correctly, your cup has created a suction seal inside of your vagina that needs to be broken before pulling your cup out.
Care and Cleaning
Keeping your Lena Cup clean is essential for your vaginal health as well as for prolonging the cup’s life.
To clean your Lena Cup, rinse the cup with cold water (to prevent staining) then wash with a mild, unscented, non antibacterial, water-based soap and warm water. Always rinse your cup thoroughly to remove all of the soap.
Avoid using antibacterial hand soaps (such as those in public restrooms), scented body washes, dish soaps, facial cleansers, vinegar and baking soda - either together or separately - to clean your cup. The harsh chemicals, oils and fragrances in these can deteriorate your cup’s silicone, interrupt your natural vaginal pH and/or cause irritation.
Some discoloration is possible over the lifespan of your cup and mild to moderate discoloration does not affect cup performance.
Inspect your cup often – if you notice any surface damage or heavy discoloration, please replace your cup immediately.
First and monthly use
It is important to boil your Lena Cup to sanitize it before using it for the first time.
You can boil your Lena Cup in a small pot on the stove or by using a microwave safe bowl or mug instead. Cover your cup completely in boiling water for 5 to 7 minutes.
If using a pot on the stove, try to keep your cup from touching the sides or bottom of the pot by using a pair of tongs, a spoon or by inserting the cup into the center of a whisk to keep it steady and remove it from the boiling water.
Let your Lena Cup cool down completely before removing it from the water with freshly washed hands.
I cannot insert my cup
Learning how to effortlessly insert and remove your cup will take some practice and time, about 2 cycles on average.
It is essential to relax your pelvic and core muscles and to breathe for successful insertion and removal of your cup.
While learning to use your new cup, we suggest experimenting with several different folds and body positions to find what works best for your unique anatomy.
There are three main folding methods outlined in the Lena User Guide that can be a helpful starting point.
Leaks and Spotting
Leaking with any menstrual cup is commonly due to your cup being positioned incorrectly, not sealing securely or filling quicker than expected.
Adjusting your insertion method, checking your cervix height, making sure that your cup is creating a suction seal and checking your cup more frequently to find your ideal emptying schedule can help to prevent leaking.
Cup moves Up or Down
When your cup is falling out or moving up, it means that it has not created a secure seal to your vaginal walls and it is just resting in your vagina. Adjusting your insertion method can help to ensure that your cup creates a secure seal and stays in place until you remove it.
Trimming the Stem
Many people do not need or want to trim the stem of their cup. Once you are comfortable with inserting and removing your cup correctly, usually after at least one full cycle, you may consider trimming your stem if it causes sensation.
Please never trim your cup’s stem while it is still inside of you; remove your cup completely and trim the stem to your desired length on a steady surface.
Water works as a wonderful lubricant to help with inserting your Lena Cup, if needed. It is best not to use oil based lubricants with your cup as they can compromise the silicone of your Lena Cup.
Cups and IUD
The two devices are compatible, however, we recommend consulting your physician before using your Lena with an IUD.
Quality and Standards
At Lena Cup we pride ourselves on using the most sustainable manufacturing practices available on the market.
Lena Cup LLC and our manufacturing facility are registered and regulated by the FDA (Food and Drug Administration) and are ISO13485 certified.
The ISO13485 certification ensures that each Lena Cup is manufactured in accordance with the standards imposed by the International Organization of Standardization in Geneva, Switzerland.
Our silicone and dyes, cup production, printing and assembly are all based in California. As a company we make conscious choices to ensure that Lena does not create any unnecessary waste.
Lena Cup is biocompatible with the body and made from 100% US medical grade silicone and medical grade dyes - the same silicone that the medical industry uses for human implantation - that does not leach any chemical or toxins and is BPA and latex-free.
The Lena Cup’s unique shape is patented (U.S. Patent D746,452) and protected by the USPTO (United States Patent and Trademark Office). Each cup has the Lena logo embossed on the inside rim guaranteeing that you are purchasing an original Lena product.
All Lena packaging paper is certified by the FSC (Forest Stewardship Council) which means that it has been sustainably sourced, produced and printed. All of our paper is 100% recycled post-consumer waste, chlorine-free, manufactured using bio-gas energy and printed with vegetable-based inks.
Toxic Shock Syndrome (TSS)
Toxic Shock Syndrome (TSS) is a serious and potentially fatal disease caused by toxin-producing strains of the staphylococcus aureus bacterium. TSS symptoms include, but are not limited to, sudden high fever, diarrhea, vomiting, sunburn-like rash, fainting or blacking out. If you experience any of the above symptoms during or shortly after your period, seek medical assistance immediately.
Once your payment has been processed, you will receive an email confirming your order. Your order will ship within one business day and you will receive an email with your tracking number. If you do not receive these emails, please contact us at email@example.com
We accept all major credit cards (VISA, Master Card, Discover, JCB), Shop Pay, Facebook Pay and PayPal.
FSA and HSA payments can now be accepted as well.
Can I Change my Order
All orders are processed within 1-3 business days. If you need to make a change to or cancel your order, please email us immediately at firstname.lastname@example.org with all of the details to request the update, including your order number. Once your order is placed, we will do our best to accommodate requested updates but cannot guarantee that orders can be adjusted once placed. Please verify that all information is accurate prior to submitting your order.
COVID-19 UPDATE: All orders are being handled with care and according to CDC guidelines. Lena is not experiencing shipping delays at this time, however, some shipping carriers may be delayed.
All orders are shipped within 1-3 business days. Please allow about 3-10 business days for US orders to arrive once shipped. Please allow up to 25 business days for International orders to arrive to most locations.
Shipping options are calculated based on the weight and value of your order, as well as your delivery address. We offer shipping with common carries (USPS, FedEx, UPS, DHL, etc) depending on your location. To see what options are available to you and the shipping cost, please enter your address in checkout.
Colorado Residents: Effective July 1, 2022, Colorado imposes a retail delivery fee on all deliveries by motor vehicle to a location in Colorado with at least 1 item of tangible personal property subject to state sales or use tax (including by a 3rd party such as USPS, UPS and FedEx). This fee must be collected at the time an order is placed and is not refundable.
Due to COVID-19 safety measures, International orders may experience delays of up to eight weeks.
Services to some countries have also been temporarily suspended by parcel carriers. We are keeping our options as up to date as possible with these changes. For more information, please review the USPS International Service Alerts page.
Please allow up to 40 business days for your order to arrive to most international addresses. Lena Cup cannot guarantee international delivery dates as this will depend on the delivery address and local postal and customs practices.
Please note, USPS First Class International is a more affordable shipping options but does not guarantee tracking and can take longer to arrive. USPS Priority Mail International, UPS and FedEx may be more reliable options for most locations.
International customers are responsible for any taxes and duty fees required for import.
Green Shipping Protection
Green Shipping Protection by Corso can be added at checkout to insure your order against loss, theft or damage during transit and offset the carbon emissions for shipping.
By opting out of Green Shipping Protection, you are agreeing to your order being shipped without insurance or protection against loss or damage.
Lena Cup has a 100% customer satisfaction policy - we want you to love your Lena or receive your money back and our team of cup users are here to help you along the way.
We ask you to give your new Lena Cup 2 cycles, or about 60 days, of practice to learn what works best for your body and cup. We are happy to work with each Lena user through the learning process and offer personalized tips and guidance to help ensure you have the best cup for your unique anatomy and troubleshoot any difficulties you may experience.
If you are still experiencing difficulties after 2 cycles, we are happy to work with you on a replacement cup or refund the cost of your Lena Cup.
For tips, questions or to work with us on a replacement or refund, please contact us at email@example.com