Free US Shipping On All Orders Over $25 - Thank You For Choosing Lena

Shipping Policy

All orders are shipped within 1-3 business day (weekends and holidays excluded). Please allow about 3-10 business days for US orders to arrive once shipped. Please allow up to 25 business days for International orders to arrive to most locations. 

Shipping options are calculated based on the weight and value of your order, as well as your delivery address. We offer shipping with common carries (USPS, FedEx, UPS, DHL, etc) depending on your location. To see what options are available to you and the shipping cost, please enter your address in checkout.

 

International Orders 

We regret to inform you that currently we cannot process orders outside of the USA. Please accept our apologies for this. When this changes, we would post updates here. 

 

Route Shipping Protection 

Green Shipping For Every Order - Add Route at checkout to protect your package against loss, theft and damage, and make shipping 100% carbon neutral.

Visit route.com/sustainability to learn more.

By opting out of Route Package Protection, you are agreeing to your order being shipped without insurance or protection against damage, theft or loss. 

If you have an issue with your order, please reach out to hello@lenacup.com and submit a claim at claims.route.com

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