Have Questions? We’ve Got You Covered

A menstrual cup is a small, flexible cup made of medical-grade silicone. Instead of absorbing fluid like tampons or pads, it collects it. You fold, insert, and wear it for up to 12 hours, then remove, empty, rinse, and reinsert.

Lena Cup is FDA-registered, made in California with 100% medical-grade silicone, and comes in both Original and Sensitive versions to fit different bodies. It’s beginner-friendly, eco-conscious, and backed by our Satisfaction Guarantee.

Yes. Lena Cup is made from 100% premium USA medical-grade silicone, free of BPA, latex, dyes, and harmful chemicals. It’s FDA-registered and designed for safe, long-term use.

Small is a great starting point for most beginners, including those with heavy flow. It can work for light, medium or heavy flow, depending on how quickly your cup fills. 

Large offers extra capacity and may be a good choice if you want to empty your cup less often, particularly overnight.

Your flow, comfort, anatomy and personal preferences all matter when choosing a size. Read our Lena Cup sizing guide or take our Lena Cup sizing quiz.

Lena Original has medium firmness and holds its shape, which some users find easier when opening the cup.

 Lena Sensitive is softer and more flexible, making it a good option if you prefer a softer feel or find firmer cups uncomfortable.

Both versions are designed to provide reliable protection when positioned and opened correctly. Matching sizes have the same capacity, so the main difference is firmness.

Explore Lena Original or Lena Sensitive.

Yes. Cervix height can affect how comfortable a cup feels and how easily you can remove it. A lower cervix may make a shorter cup more comfortable, while a higher cervix can affect how easily you reach your cup for removal.

Cervix height alone doesn't determine whether you need Small or Large. Your flow and personal comfort matter too. Learn more in our Lena Cup sizing guide.

For more detailed advice, read our guide to low, high or tiled cervix.

Small is a good starting point for most beginners. You can choose Original for medium firmness or Sensitive if you prefer a softer, more flexible cup.

It may take a little practice to find the right fold and insertion technique. Follow our menstrual cup beginner’s guide for step-by-step help.

Lena Cup can be worn for up to 12 hours at a time. You may need to empty it sooner depending on your flow, especially on heavier days.

Pinch the base (not the stem) to release suction, then gently wiggle it out. Stay relaxed and try squatting if removal feels tricky.

Yes! Lena Cup is safe for up to 12 hours, even overnight. It’s also leak-resistant during swimming, yoga, running, and workouts.

Leaks usually happen if the cup hasn’t fully opened or isn’t sealed. Run your finger around the base to check for folds and ensure proper placement. Choosing the right size also helps.

Rinse with cold water to prevent stains, then wash with a mild cleanser like Lena Wash.

Yes. Boil for 5–7 minutes at the end of your cycle, or use the Lena Cleaning Container for quick microwave cleaning.

Use only mild, fragrance-free soap. Our Lena Wash is pH-balanced and formulated for cups and intimate use.

If you can’t rinse with water, wipe the cup with Lena Wipes and reinsert. Then wash thoroughly when you’re home.

No. The vagina is only a few inches deep, and the cup can’t travel further. If removal feels difficult, relax, bear down gently, and pinch the base to release the seal.

Toxic Shock Syndrome (TSS) is a rare but serious condition that has been associated with menstrual product use, including menstrual cups. It is important to follow the instructions for use, wash your hands before handling your cup and clean it according to the care instructions. Do not exceed the recommended maximum wear time.

If you experience sudden fever, vomiting, diarrhoea, dizziness, fainting or a rash while using a menstrual cup, remove the cup and seek urgent medical attention. TSS can progress quickly, so do not wait for symptoms to worsen.

For guidance on using and caring for your Lena Cup, please refer to our Menstrual Cup 101 guide.

PFAS (per- and polyfluoroalkyl substances) are fluorinated synthetic chemicals. Medical-grade silicone is a siloxane polymer consisting of silicon, oxygen, carbon, and hydrogen. Due to the absence of fluorine in its molecular structure, medical-grade silicone does not contain PFAS compounds.

Our menstrual cups are manufactured from 100% medical-grade silicone sourced and produced in the United States. They are PFAS-free and undergo comprehensive third-party testing for toxicity and biocompatibility.

You should wait until you've recovered from childbirth and your healthcare professional confirms it's appropriate to use a menstrual cup again. The timing varies depending on your recovery.

After childbirth, your flow, comfort or anatomy may feel different. You don't automatically need Large because you've given birth. Revisit our sizing guide to consider your current needs.

Yes, but talk to your doctor. Always break the seal before removal and check your IUD strings regularly to avoid dislodging.

Yes. The Lena Sensitive was designed to reduce pressure, making it more comfortable for users with sensitivity or cramping.